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The City of Elk Grove’s household hazardous waste facility has a Reuse Room that houses products dropped off by homeowners for disposal or reuse. To ensure that the rules for acceptable items are clearly understood, we found it necessary to create a welcome video that explains how the reuse program works and iterates the rules in English with subtitles in several other languages. Because the room is not staffed, we worked with our IT team and the Videotel MOVE product, which ensures that the video starts automatically when someone enters the room and plays first in English then two more times with subtitles in Spanish and Tagalog. If there is no one else in the room, when the video is done, it will stop. As long as there are customers in the room, it will play the video on loop.
Heather Neff - Recycling and Waste Manager